Frequently Asked Questions

Q: Is there an email I can contact for more information? A: Yes! You can reach out to us at JKcosmeticdesign1068@gmail.com for any questions or concerns you may have. We strive to provide excellent customer service and will do our best to assist you in a timely manner. Q: What is the shipping wait? A: At JK Cosmetic Design, we understand the importance of receiving your order in a timely manner. Our standard shipping wait time is 3-5 business days for domestic orders, and 7-14 business days for international orders. Please note that shipping times may vary based on location and any unforeseen circumstances. If you have any specific shipping inquiries, feel free to reach out to us at JKcosmeticdesign1068@gmail.com

JK Cosmetic Design accepts returns within 2 weeks of the purchase date for items such as makeup and accessories. However, the client must cover the cost of return shipping. Please note that custom shirts, custom tumblers, and any personalized/custom items cannot be returned. Thank you for understanding our return policy and for choosing JK Cosmetic Design for your cosmetic needs.